At Padmakshi Ayurveda, we take great care in packaging our products to ensure they reach you in optimal condition. Each item is securely packaged and we ensuring safe delivery.

We accept various payment methods, including credit/debit cards, net banking, mobile wallets, and other secure online payment gateways. You can select your preferred payment option during the checkout process.

While having an account offers added benefits such as order tracking and faster checkout, it is not mandatory to create an account to place an order. You can proceed with guest checkout if you prefer.

Yes, the all of our products are formulated using plant-based ingredients and are suitable for vegetarians. We are committed to offering cruelty-free and ethically sourced products that align with our values of sustainability and compassion.

We currently ship our products to a wide range of locations currently within India. Please refer to our shipping information page or contact our customer support team for specific details regarding shipping availability to your location.

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with a product, you may return it within 48 Hours of receipt for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.

To stay informed about our latest products, promotions, and wellness tips, we encourage you to subscribe to our newsletter and follow us on social media. You can also visit our website regularly for updates and announcements.

Once your order has been shipped, you will receive a tracking number via email or Whatsapp. You can use this tracking number to monitor the status and progress of your delivery through our designated courier service’s website.

Yes, all Padmakshi Ayurveda products are safe and natural. We adhere to strict manufacturing standards and use natural ingredients without any harmful chemicals or additives. Our products are safe for use and suitable for all skin types.

Delivery times may vary depending on your location and selected shipping method. Typically, orders are processed within 24-48 hours, and domestic delivery takes approximately 5-7 business days. For international orders, delivery times may vary (but currently we not ship out-side India). You will receive an estimated delivery timeframe upon placing your order.

If you receive an incomplete, incorrect, or damaged order, please contact our customer support team immediately with your order details and a description of the issue. We will promptly investigate and provide a resolution, which may include a replacement, refund, or exchange, depending on the circumstances.

Upon successful completion of your order, you will receive an order confirmation email containing details of your purchase. This email serves as confirmation that your order has been received and will be processed accordingly. Additionally, you can log in to your Padmakshi Ayurveda account to view the status of your order.

Yes, you can choose to have your order shipped to an address different from your billing address. During the checkout process, you will have the option to enter a separate shipping address.

To apply a Gift Voucher or Promotional code to your order, simply enter the code in the designated field during the checkout process. The discount or voucher value will be automatically applied to your total order amount before payment. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.